FAQ

Sirius Lighting Solutions Return Policy

At Sirius Lighting Solutions, customer satisfaction is our priority. Please review our return and warranty policies below:

Returns

• All sales are final. Returns are not accepted under any circumstances.

Warranty

• Our products are covered by a 2-year warranty for manufacturing defects only.

• This warranty is non-transferable and applies solely to the original purchaser.

• Proof of purchase is required to initiate a warranty claim. Proof of purchase includes one of the following:

  • A sales receipt showing the date and location of purchase.

  • An order confirmation email or invoice from Sirius Lighting Solutions.

  • A valid transaction ID associated with the purchase.

• This warranty does not cover:

  • Damage caused by misuse, improper installation, or modifications.

  • Normal wear and tear or accidental damage.

Warranty Claims & Shipping

• If you need to initiate a warranty claim:

  • The purchaser is responsible for shipping the product to Sirius Lighting Solutions.

  • If the product is determined to be defective under the terms of the warranty:

    • Sirius Lighting Solutions will replace the defective unit with a new one.

    • The cost of shipping the product to us will be refunded to the purchaser.

    • The replacement unit will be shipped back to the purchaser at no additional cost.

  • If the product is determined not to be defective:

    • The purchaser will be responsible for return shipping costs.

Liability & Compliance

• Sirius Lighting Solutions is not responsible for any damages or losses resulting from the use, installation, or operation of our products.

• It is the customer's responsibility to ensure their boat complies with all applicable U.S. Coast Guard regulations, including proper installation and use of navigational lights.

• Customers should verify that our products meet their specific compliance needs before installation.

• Sirius Lighting Solutions does not accept liability for fines, penalties, or accidents resulting from non-compliance with U.S. Coast Guard standards or improper use of our products.

For assistance, please contact Sirius Lighting Solutions at 256-281-2893 or Sirius.lighting@outlook.com.

Thank you for choosing Sirius Lighting Solutions!